Caregiver Management Software From Hire to Every Shift
Caregiver turnover is the constant cost in home care. Managing the workforce well means hiring faster, onboarding without paper chases, keeping credentials current, and giving caregivers enough control over their own schedule that they stay.
CareVieo keeps all of it on one caregiver record — recruiting, documents, credentials, training, availability and visit history — and uses that record to decide who is eligible to be scheduled.
Free plan available, no credit card required. View CareVieo pricing.
- Profile, photo and identification
- Credentials, labs and expirations
- Signed forms and declinations
- Assigned and completed training
- Availability windows & service counties
- Visit and timesheet history
What is caregiver management software?
Caregiver management software handles the workforce side of a home care agency: recruiting and hiring caregivers, collecting onboarding documents, verifying and tracking credentials, assigning and recording training, and maintaining the availability and preference data used to staff shifts.
In CareVieo this record is enforced rather than advisory — a caregiver missing a required credential is blocked from being scheduled for work that requires it.
The caregiver lifecycle in CareVieo
Recruiting pipeline
A candidate pipeline from applicant to hire, with an Indeed-compatible job feed publishing your open roles.
CRM & recruitingDigital onboarding
One-click invites, e-signed forms, and mobile capture of identification and a profile selfie — with document text read automatically to reduce typing.
Credential vault & compliance engine
Requirements are defined by state, payer and role, and stored credentials are checked against them. Agencies can add their own custom requirements.
Credential expiration dashboard
A status-coded dashboard of upcoming and lapsed credentials, with automated reminders to caregivers before expiry.
Scheduling eligibility gating
Caregivers who lack a required credential are blocked from assignment to shifts requiring it, rather than flagged after the visit.
SchedulingTraining modules
Role-aware training with video and step-by-step content, admin assignment, progress tracking and knowledge checks that must be passed in full.
Work preferences & counties
Caregivers set day, evening and night availability windows plus the counties they serve, and shift offers respect both.
Mobile self-service
Caregivers view schedules, clock in and out, complete visit tasks, record voice notes offline, and keep their own documents current from their phone.
Records & duplicates
Identification and labs live in one place, and a merge tool consolidates duplicate caregiver records without deleting user accounts.
From applicant to first shift
- Applicant
- Interview
- Hired
- Onboarding docs
- Credentials verified
- Training assigned
- Schedule-eligible
Why compliance gating matters
An expired credential discovered after a visit is a billing and audit problem. By checking requirements at the moment of assignment, CareVieo turns credentialing from a retrospective audit exercise into a scheduling control. Requirements can vary by state, payer and role, and agencies define additional ones in agency settings.
Frequently asked questions
How do caregivers get invited to the platform?
An administrator or coordinator sends a one-click invite; the caregiver sets up their account, completes onboarding and uploads documents from their phone.
Does CareVieo track credential expiration?
Yes — a dedicated expiration dashboard with status indicators, plus automated reminders to caregivers ahead of expiry.
Can we block scheduling for missing credentials?
Yes. That is the default behavior of the compliance engine for requirements you have defined as mandatory.
Is training included?
The in-app training module is included, with role-aware assignment, video and written content, progress tracking, and knowledge checks that require a full score to pass.
Can caregivers set their own availability?
Yes — day, evening and night windows plus service counties, which the scheduler honors when offering shifts.
Which plans include credentialing?
Credentialing is included from the Essentials plan upward. View CareVieo pricing to compare tiers.
Get your caregiver records audit-ready
Start free and onboard a caregiver end to end, or book a demo and bring your state's credential requirements so we can configure them together.
Plans, client caps and overage rates: View CareVieo pricing.